There are certain things in your business that are happening, and you don’t know about it. And you know what? You’re doing it too… without realizing it. Here’s the kicker, I don’t even know what “it” is, but I know it’s happening.
I don’t have the data. Neither do you.
In this session, I’ll explain why you need to take metrics. You’ll be able to uncover little nuances within your organization that are going unnoticed. Data is transparent, and it’s extremely important to success.
Give it a listen and see how.
I’m a big sports fan, and baseball is a classic example. I recently had a friend ask “why do you like sports?” and I went on for 5 minutes doing my best to explain it. It all comes down to strategy.
Plain and simple.
If you’ve ever watched a full baseball game, you’ll see some odd things. They’ll pull in a pitcher to throw 7 pitches to a single batter. It’s interesting, because in baseball you can’t just “sub” a player in and out like you can in football. Once they player has played and is pulled, they can’t come back into the game.
So, the question is why? Why would you spend so much of your resources on 1 out of 27? If you think about it, that’s a lot of capital to expend, because that’s someone who can’t play later in the game.
It’s because they have data. They have taken metrics on the other team, and know who’s strengths align with the batters weaknesses. If you don’t understand baseball, you don’t appreciate the subtleties of the strategy in play, but for those that do, it’s nothing but a giant chess match being played.
Think of that in your business? You know how long it takes an average person to do task X. You know that productivity is lowest on Monday and Wednesday mornings. You understand customer trends through the week, month, and year. Then you’re not over-staffed or under-staffed at any given time.
Having metrics in your pocket can help make a lot of decisions and provide valuable insight into the operations of your business.
It doesn’t have to be complicated or difficult to start using either. In fact, I’ll tell you where to start in the next session.
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